Summary

Senior research leader with 10+ years of experience, specializing in driving consumer insights to build human-centered AI-driven products from 0 to 1. Expertise in sculpting ambiguous new problem spaces into strategic, actionable insights and frameworks, and building out UX research functions on technical teams. Deep expertise in large, matrixed tech companies with executive-level agency-side advisory experience.

Professional Experience

Chief AI Advisor, National Research Group (2025-)

Staff AI UX Research Lead, Google (2017-2025)

Research Associate, Google X (2016-2017)

See more on LinkedIn

Writing, Speaking, Service

Selections from popular media, corporate and academic publishing:

• “AI has a resilience problem. Designers and researchers can help fix it,” Fast Company, 2025.

• Mindsets and Methods for AI UX Research, NRG. 2025

• Towards Goal-Centric Design Google Design Blog, 2020.

• Finding a Voice as a Non-Traditional UXR, Google Design Blog, 2019

• “Mirror, Mirror.” Yale Paprika. 2015. 1 (8)

• Self, Space, Screen: Embodied Relationships in Hybrid Retail Environments. Yale University, Masters Thesis.

• “Toward a New Architectural Pedagogy.” 2015. The International Journal of Design Education 9 (3): 17-26.

Guest Lecturer, Stanford –  Designing Machine Learning (2019-2023); Smart Cities (2017)

AI Advisory Board, Laney College (2024-)